Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While games of chance can be fun and exciting, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble to recover losses or as a source of income.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. If you are under the legal gambling age, please do not participate in any gambling activities. Operators are required to verify your age before allowing access to gaming platforms.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities from family, friends, or partners
• Spending more time and money on gambling than intended
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious or irritable when unable to gamble
• Borrowing money to fund gambling activities
• Gambling to escape problems or negative emotions
• Failed attempts to cut back or stop gambling
• Lying about the extent of gambling involvement
• Experiencing financial difficulties as a result of gambling

Self-Help Tools

Most reputable online gaming operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Set a maximum amount you're willing to lose over a set timeframe
• Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing
• Session Time Limits: Automatically end your gaming session after a predetermined duration
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms
• Account Cooling Off: Take a break from gambling for a set period

Use these tools proactively to maintain healthy gaming habits.

Support Organizations

If you're concerned about your gambling or need support, help is available:

Australia

• Gambling Help Online - Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Gambler's Help - Victoria-based counselling service
  Phone: 1800 858 858

International Resources

• GamCare (UK) - www.gamcare.org.uk
• GamStop (UK) - www.gamstop.co.uk
• Responsible Gambling Council (Canada) - www.responsiblegambling.org
• National Council on Problem Gambling (USA) - www.ncpgambling.org

If You Need Help

If you or someone you know is struggling with gambling, please reach out for support. Problem gambling is a treatable condition, and seeking help is a sign of strength, not weakness. Contact one of the organisations listed above to speak with a trained counsellor who can provide confidential advice and assistance.

Remember: It's never too late to ask for help.